Medellin Visitor Guide
Executive Suites Hotel
Payment Policy
The Medellin Executive Suites Payment Policy is documented below for your review.

Medellin Executive Staff
Reservation's Deposit:  A 20% deposit is required within 48 hours of your reservation request.  Upon receipt of funds your reservation will be confirmed.  We invoice all clients via Pay Pal and deposits can be paid with Visa, MasterCard, American Express, Discover Card, or your personal Pay Pal Account.  Please note that if your deposit is not received within 48 hours your reservation will not be guaranteed.

Balance of Payment:  Your entire balance is due and payable in Colombian Pesos upon check-in or no later then 12:00 PM the the day after your arrival.  The amount of Pesos you owe will be calculated using the TRM (Colombian Pesos Index) rate on the date of your payment.  There are no exceptions.

Example: You balance is $300.00 and the TRM rate is 1750
1750 X 300 = 525,000 pesos

Colombian Pesos:  One of the best ways to obtain Colombia Pesos is through the ATM network in Medellin.  On your way from the airport ask your Executive Driver to stop at one of the ATM's in Medellin before you reach the Hotel.  ATM Information.

Cancellation:  If you cancel your reservation 15 days or more before your arrival date your deposit, minus a 20% fee, will be refunded.  If you cancel less then 15 days before your arrival date your deposit will not be refunded.  There are no exceptions.

All rates will increase by 20% during Colombiamoda and La Feria de las flores July 29-August 10.  Higher rates apply during the Christmas Holidays.

If you have any questions regarding our payment policy please call or Email us.

Medellin Executive Suites Hotel
Business (from USA dial) 011 57 4 313-4518 (Medellin)
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